Privacy Policy
The Laser Lab LLC ("The Laser Lab NYC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (laserlabnyc.com), how we use it, and the choices you have.
Information We Collect
Information you provide directly
- Your name, email address, phone number, and message when you submit the "Send Us A Message" contact form on our website
- Your email address if you choose to subscribe to our newsletter
- Any details you choose to share when communicating with us by email, phone, or social media
Information collected automatically
Our website hosting provider, Netlify, may process standard technical information (such as IP address, browser type, and the pages requested) in order to deliver and secure our website.
Contact form
Messages sent through our contact form are received and stored by our website hosting provider, Netlify, and forwarded to us by email so that we can respond. Contact form messages are kept separate from our newsletter and do not subscribe you to it.
Newsletter
Our newsletter is managed by our email marketing provider, Kit. When you click Subscribe on our website, a signup window provided by Kit opens, where you can enter your email address. You are added to our newsletter only if you choose to sign up. Your email address is stored by Kit and handled under Kit's own privacy policy. You may unsubscribe at any time using the unsubscribe link included in our newsletter emails, or by contacting us.
Booking and payment information
Our website links to Square for the purchase of e-gift cards. We do not process or store payment information on our website. When you make a purchase or provide payment details through Square, that information is collected and handled directly by Square under Square's own privacy policy, not by The Laser Lab NYC's website. We recommend reviewing Square's privacy policy for details on how they handle your information.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with you about appointments or services
- Send appointment-related communications
- Send our newsletter, if you have subscribed
- Improve our website and services
- Comply with legal and recordkeeping obligations
We do not sell your personal information to third parties.
Cookies
Our website does not use cookies for advertising or analytics. The newsletter signup window on our Home page is provided by Kit, and Kit may use cookies or similar technologies (such as browser storage) to operate it. Third-party websites and services we link to, such as Square, Kit, and Instagram, may use their own cookies under their own policies. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services, including Square, Kit, and our social media pages. The Laser Lab NYC is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
Data Security
We take reasonable measures intended to protect the personal information we collect. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee the security of information you provide to us.
Your Choices
You may:
- Contact us to ask what information we have collected about you
- Request that we correct or delete information you've provided directly to us
- Opt out of promotional emails or text messages at any time by following the unsubscribe instructions included, or by contacting us directly
Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The Laser Lab LLC274 Madison Ave, Suite 704
New York, NY 10016
Email: hello@laserlabnyc.com
Phone: 917-443-5747
